People who attend a play or concert are the audience.People who attend a religious service are the congregation.
People who attend a game, such as football, are spectators.
An attendant is someone who is employed to look after a public place ot the people who use it.
a swimming-pool attendant
a car-park attendant
a museum attendant
a museum attendant
Someome who works in a shop is an assistant, or shop-assistant. The equivalent for shop-assistant in American English is salesclerk.
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